OvisLink Dual Ear Call Center Headset model OVHS084-ZIP comes with a RJ9 Quick Disconnect cord. It is designed to be directly connected to Zultys IP phone's headset jack. No amplifier is needed. Headset volume can be controlled by the volume buttons on the phone's keypad. To activate or deactivate the headset connected with the phone, simply press the headset button on the telephone keypad. This Call Center headsets service user with solid, crystal clear voice quality. This OvisLink Call Center Headset features with Acoustic Shock Protection (when the electric overcharge signal of 6v or above comes to the receiver, it will be cut off automatically), Noise Cancelling microphone, lightweight, leatherette ear cushion, flexible microphone boom, adjustable headband and Tangle-Free coiled Quick Disconnect cord. The Headset is designed for users who work in call centers, service centers or sales departments, talk long hours on the phone and feel comfortable. Compatible Zultys IP phone models: ZIP 37G ZIP 36G ZIP 35i ZIP 33i If you have Zultys IP phone model ZIP 59i, ZIP 55i, ZIP 53i, buy OvisLink headset model OVHS084-AAS, ASIN # B00K2H01LO instead. * RJ9 connector looks like regular phone line connector (RJ11).OvisLink 2-Year Warranty Policy: You may send defective headset to OvisLink address (in U.S.A.) for repair anytime. Physical damage, devices damaged from lightning, flood, fire, electrical, water and software update, other "acts of god" are not covered by our warranty policy.